Privacy Policy - MovieBox

Introduction

Welcome to MovieBox ("the Platform"), your ultimate movie streaming destination operated by MovieBox Team ("we" or "us"). This Privacy Policy explains how we collect, use, and protect your information when you enjoy our movie content, streaming services, and personalized recommendations. By using MovieBox, you agree to be bound by this Privacy Policy.

Information We Collect

1.1 Information You Provide

•
Account Registration - Username, email, password
•
Profile Information - Avatar, display name, preferences
•
Communications - Customer service inquiries, feedback, reviews
•
Preferences - Genre preferences, language settings, subtitle preferences

1.2 Automatically Collected Information

Viewing and Streaming Data

• Movie viewing history, watch progress, and completion rates
• Search queries for movies and content discovery
• Movie ratings, favorites, and watchlist activities
• Streaming quality preferences and playback settings
• Video player interactions (pause, seek, replay patterns)

Device and Technical Information

• Device type, operating system, browser information
• IP address and approximate location
• Screen resolution and device capabilities
• Network connection quality and bandwidth

How We Use Your Information

We use your information primarily to enhance your movie streaming experience:

Movie Streaming

Deliver high-quality movie content and optimize playback

Recommendations

Suggest movies based on your viewing history and preferences

Content Discovery

Improve search functionality and help you find movies you'll enjoy

Customer Support

Provide technical assistance and resolve streaming issues

Data Protection

We implement appropriate security measures including encryption, secure servers, and access controls to protect your personal information. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights and Controls

You have the following rights regarding your personal data:

1

Right of Access

View personal data we hold about you

2

Right to Rectification

Correct inaccurate information

3

Right to Erasure

Request deletion of your data

4

Data Portability

Receive your data in structured format

5

Right to Object

Object to certain data processing activities

How to Exercise Your Rights

→ Through your account settings
→ Email us at [email protected]
→ Contact our support team

Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

✓

Our Cookie Policy

We do not use cookies for tracking purposes. Cookies are used solely for essential app functionality and, when tracking is declined, are never shared with third parties for advertising or analytics.

Essential Cookies

Required for basic website functionality and video playback

Performance Cookies

Monitor streaming quality and website performance

Functional Cookies

Remember your viewing preferences and settings

Analytics Cookies

Understand usage patterns and improve our service

Cookie Management

Browser Settings

You can control cookies through your browser settings. Most browsers allow you to refuse or delete cookies.

Opt-Out Options

You can opt out of non-essential cookies through our cookie preference center when available.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Contact Information

📧 Email: [email protected]

🛠️ Support: [email protected]

Response Times

General inquiries: Within 3 business days
Privacy requests: Within 15 business days
Security issues: Within 24 hours