Privacy Policy
How we protect and handle your information
Introduction
Welcome to VidioBox ("the Platform"), your ultimate movie streaming destination operated by VidioBox Team ("we" or "us"). This Privacy Policy explains how we collect, use, and protect your information when you enjoy our movie content, streaming services, and personalized recommendations. By using VidioBox, you agree to be bound by this Privacy Policy.
Information We Collect
1.1 Information You Provide
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Account Registration - Username, email, password
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Profile Information - Avatar, display name, preferences
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Communications - Customer service inquiries, feedback, reviews
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Preferences - Genre preferences, language settings, subtitle preferences
1.2 Automatically Collected Information
Viewing and Streaming Data
- • Movie viewing history, watch progress, and completion rates
- • Search queries for movies and content discovery
- • Movie ratings, favorites, and watchlist activities
- • Streaming quality preferences and playback settings
- • Video player interactions (pause, seek, replay patterns)
Device and Technical Information
- • Device type, operating system, browser information
- • IP address and approximate location
- • Screen resolution and device capabilities
- • Network connection quality and bandwidth
How We Use Your Information
We use your information primarily to enhance your movie streaming experience:
Movie Streaming
Deliver high-quality movie content and optimize playback
Recommendations
Suggest movies based on your viewing history and preferences
Content Discovery
Improve search functionality and help you find movies you'll enjoy
Customer Support
Provide technical assistance and resolve streaming issues
Data Protection
We implement appropriate security measures including encryption, secure servers, and access controls to protect your personal information. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Your Rights and Controls
You have the following rights regarding your personal data:
Right of Access
View personal data we hold about you
Right to Rectification
Correct inaccurate information
Right to Erasure
Request deletion of your data
Data Portability
Receive your data in structured format
Right to Object
Object to certain data processing activities
How to Exercise Your Rights
- → Through your account settings
- → Email us at [email protected]
- → Contact our support team
Cookies and Tracking
We use cookies and similar technologies to enhance your experience:
Essential Cookies
Required for basic website functionality and video playback
Performance Cookies
Monitor streaming quality and website performance
Functional Cookies
Remember your viewing preferences and settings
Analytics Cookies
Understand usage patterns and improve our service
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Contact Information
📧 Email: [email protected]
🛠️ Support: [email protected]
Response Times
- General inquiries: Within 3 business days
- Privacy requests: Within 15 business days
- Security issues: Within 24 hours
Last updated: September 1, 2025